Clear process
Australia (NSW)
Refund Policy
This policy explains how refund requests are handled. This is a general policy and does not limit consumer rights under Australian law.
Eligibility
What we review
We review each request based on purchase details, timing, and the nature of the issue reported.
Consumer guarantees
Nothing here excludes rights under Australian Consumer Law, where applicable.
No result guarantees
Outcomes may vary by individual factors. Refunds are not based on promised results.
How to request
Email us with the subject “Refund Request” and include your name, email used during the request, and a brief description.
We aim to respond within a reasonable timeframe. Processing times may vary based on the payment method.
Data, security, and contact
We handle refund-related correspondence according to the Privacy Policy.
Thunmarewhron
26 Norton St, Leichhardt NSW 2040, Australia